How to order from online shops

Flow to complete transaction

1: Become a register customer
2: Place an order
3: Select an option of payment and shipment
3-1: Wait for confirmation of stock
3-1-1: Add items to your current order
3-2: Immediate payment and shipment
4: Send the payment
5: jpqueen ships your order.

6: Also please read following terms before placing an order.
6-1: Cancellation whole or partial
6-2: Customer account

1: Become a register customer  

 First of all, you have to be a registered customer to place an order. To become a registered user, please go to Registration Page and follow the instruction on the page. To check if you are a registered user or not, please go to the same page and enter your email address.

2: Place an Order

 Simple Instruction to place an order

1. Find the item you're searching.
2. Add it to Shopping Cart
   if you'd like to buy more, return to 1.
3. Proceed to checkout
4. Select shipping and payment method
5. Submit your order

3: Select an option of payment and shipment

 After placing an order and if your payment method is credit card via Kagi, you have two options of payment and shipment. Otherwise if your payment method is IPMO, your choice will be  3-1:Wait for confirmation of stock.

3-1: Wait for confirmation of stock

 You will wait for our confirmation of stock. We will search your items in our inventory and send you an email titled 'Thank you for the order...' within 3 business days. This email will request you a payment for actual available items in your order. After receiving the email, please send the payment and we will ship your order.
* If you choose this option, you will be able to add items to this order afterward (by the deadline)
　

3-1-1: Add items to your current order

 If you have a current order and haven't sent the payment, you are able to add item to the order.

1. Try to make an order and this web will ask if you'd like to add items to your current order
2. Press "Combine the Items With This Order" button
*Don't press this button if you already paid for the order.
3. Proceed to submit

*You have to use the same email address
*You can add items by the deadline of your current order. (Orders paid by IPMO can be add items for 5 days)
*The deadline of the order won't be extended even if you add items.

3-2: Immediate payment and shipment

 You will pay soon after placing an order and we will ship it immediately as possible. However be sure that it is possible that items you ordered are out of stock actually. In this case, we will ship the available items and give you a coupon for the unavailables.
*Coupons can be used on your next order from us. However they can't be cashed or converted to anything.
If you don't agree this policy of unavailable items, please never choose this option.

4: Send payment

 When you decide us to ship your order, please send the payment by the method you choose. There is the deadline of you payment, if the deadline comes, your order will be canceled with NO EXCEPTIONS and we may restrict your ability to place orders or reject to accept your future orders.

*Payment should be by credit card via Kagi.com or international postal money order(IPMO)
See more about payment

5: jpqueen ships your order

6: Also please read following terms before placing an order.

6-1: Cancellation whole or partial
　

 Also each order has its deadline to pay. When the deadline comes, your order will be canceled with no exceptions. The deadline is 14 days after the first item placed.

Once an order is canceled, we may restrict your ability to place orders or reject to accept your future orders.

6-2: Customer's account
　

 Please read account legend.

We have the right to reject to accept any orders when a customer doesn't follow our instructions or doesn't agree our policies.